CANCELLATION & REFUND POLICY

We have a thorough and comprehensive Cancellation and Return Policy. Please read it entirely before placing your order, to ensure a smooth and hassle-free shopping experience.

CANCELLATION POLICY:

If unfortunately, you have to cancel/modify an order, please do so within 1-2 hours after placing an order, by mailing us all the details at giftors@rediffmail.com.

If you cancel your order before your package/s has been handed over to the courier service providers, we shall refund you the entire amount. If the courier service providers have already made the booking against your order, or the order/s have already been dispatched, no cancellations can be made.

We are not liable for any delays in delivery by the Courier Company/Postal authorities. No cancellations can be made owing to the delay in receiving orders.

RETURN POLICY:

Please feel free to get in touch through email/whatsapp/instagram/if you need any assistance or clarification before making a purchase.

For domestic shipments, all items to be returned/exchanged/refunded must meet the following conditions:

Returns are accepted.
A Return request must be raised within 24 hours of receiving the product by mailing us on giftors@rediffmail.com with your order ID and other necessary information.
All returned products should be completely unused and unhampered.
All original packaging of the product should be intact and no damage done to either the product or its packaging.
Giftors reserves the right to do a thorough quality check of the product, to ensure it is re-salable before issuing a credit/processing refunds or exchanging the product.